{"id":9761,"date":"2016-10-10T00:00:02","date_gmt":"2016-10-10T07:00:02","guid":{"rendered":"http:\/\/www.technightowl.com\/newsletter\/?p=9761"},"modified":"2020-05-03T14:07:45","modified_gmt":"2020-05-03T21:07:45","slug":"newsletter-issue-880","status":"publish","type":"post","link":"https:\/\/www.technightowl.live\/newsletter\/2016\/10\/newsletter-issue-880\/","title":{"rendered":"Newsletter Issue #880"},"content":{"rendered":"

<\/a>THIS WEEK’S TECH NIGHT OWL RADIO UPDATE<\/strong><\/p>\n

Does the world need yet another smartphone brand? That’s the question that Google is trying to answer with its Pixel brand. In a world where most people buy mobile handsets from Apple and Samsung, and there are a number of lesser players, it’s hard to justify another entrant. Well, unless that entrant offers something altogether new and different.<\/p>\n

But Pixel, Phone by Google appears to offer nothing that’s particularly original. Based on published reports, the specs are par for a high-end Android smartphone, and there are no compelling new hardware features to speak of. Google’s alleged advantage is to offer a vanilla Android experience, enhanced camera software, free online storage for your photos, plus 24\/7 chat and voice support. That might be sufficient for some, but couldn’t Google manage the same native feature set with its Nexus line?<\/p>\n

Is there a distinction? Well, the Nexus was built by Android partners, while Pixel is allegedly designed by an in-house team of former Motorola people. Despite generic specs, the camera’s optimized software supposedly makes it better than other smartphone cameras, and charging is said to be faster. But one review I read of the camera indicated that, while it gets a high numeric rating, picture quality is short of the state of the art.<\/p>\n

The real issue is how well it’ll do in the marketplace and that remains to be seen. But starting out with just one third-party carrier, Verizon Wireless, seems hardly sufficient to ensure stellar sales. The only possible sales booster\u00a0is the possibility\u00a0that customers may be soured on Samsung due to the ongoing problems with the Galaxy Note 7’s battery. I’ll report more on Samsung’s ongoing problems\u00a0in the next article.<\/p>\n

Now on this weekend’s episode of The Tech Night Owl LIVE<\/a>, we featured\u00a0tech journalist Andrew Martonik, executive editor of\u00a0Android Central<\/a>. The episode began\u00a0with a detailed discussion of Samsung’s ongoing problems with exploding batteries on the Galaxy Note 7 phablet. Andrew also discussed the main announcements at Google’s October 4th media event, in which the Pixel, Phone by Google was announced. Gene and Andrew assessed where this new product fits in the current saturated market, and how it might fare\u00a0against\u00a0flagship\u00a0gear from Apple and Samsung. The discussion also focused on the Google\u00a0WiFi router system and other new products and services.<\/p>\n

You also heard from blogger and podcaster\u00a0Kirk McElhearn<\/a>, also known as\u00a0Macworld’s<\/a>\u00a0“iTunes Guy.” Kirk detailed the problems he confronted trying to set up Apple’s two-factor authentication scheme on his devices, and the inability of Apple’s tech support to help him. He also discussed iCloud growth pains and responded to Gene’s query as to whether it would make sense for Apple to add online support for Time Machine and other backup systems. Kirk\u00a0talked about\u00a0the\u00a0Pixel, Phone by Google smartphone, Google WiFi and other products. The session concluded\u00a0with the disconnect between regular users and tech savvy users, using Apple’s decision to make macOS Sierra an automatic download to customers as a notable or notorious example.<\/p>\n

On this week’s episode of our other radio show, The Paracast:<\/a>\u00a0 Gene and Chris present\u00a0Jeffrey Mishlove Ph.D<\/a>, the author of many books and is considered one of the world’s leading experts on the subject of human consciousness. Best known for his encyclopedic volume titled:\u00a0The Roots of Consciousness,\u00a0<\/i>this classic, written in 1975, is considered to be\u00a0one the best, if not\u00a0the<\/i>\u00a0best, book ever written on the subject of human consciousness and is one of Chris O’Brien’s\u00a0favorite books in his\u00a0library.\u00a0Mishlove is currently director of the Intuition Network, an organization dedicated to helping create a world in which all people are encouraged to cultivate their inner, intuitive resources. He also serves as program dean of the University of Philosophical Research.<\/p>\n

<\/a>OF SCANDALS AND MORE SCANDALS<\/strong><\/p>\n

It is very common to append the label “gate” on any alleged scandal, all originating from\u00a0the infamous Watergate break-in at\u00a0Democratic headquarters that ended up with Richard Nixon resigning as President of the U.S. At the time, the Watergate contained offices, hotel rooms and condos. I should know, as my uncle, agricultural consultant Martin Sorkin, was living there when my first wife and I spent the night at his home in June, 1972.<\/p>\n

A week later, well, you probably know the rest.<\/p>\n

Today, the Watergate appears to be mostly a luxury hotel with nightly rates beyond what regular people can usually afford. But the reputation remains, and almost every time something that appears akin to a scandal occurs, the name must contain the word “gate.”\u00a0But if you\u00a0consider the way it was originally used, Watergate would actually become “Watergate Gate.” But cultural memes never die, despite the facts.<\/p>\n

In any case, Apple has been afflicted with alleged scandals from time to time. Very notable was “Antennagate,” in 2010, which was\u00a0mostly a myth, not helped along by the decision of Steve Jobs to dismiss the matter sarcastically\u00a0when responding to an iPhone user who ran into reception problems with an iPhone 4. He was told to just hold his phone differently to eliminate the problem.<\/p>\n

In the end, Jobs was essentially forced to hold a press event where selected reporters were given tours of Apple’s antenna test facility. Jobs claimed that\u00a0the problem, poor reception when the iPhone 4 was held a certain way, was due to the laws of physics. The edict “don’t do that!” meant that all mobile handsets would exhibit reception problems of one sort or another if they were held in a certain way. How varied on the antenna positioning and design. Apple even displayed videos of smartphones from other companies exhibiting similar problems, although those\u00a0videos were withdrawn shortly thereafter.<\/p>\n

Despite the fact that the iPhone 4 supposedly worked as designed, Apple gave free cases for a while, which prevented the problem from occurring. The antenna layout on its successor, the iPhone 4s, was redesigned. Few mention Antennagate anymore.<\/p>\n

Of course, the first release of Apple Maps was a total misfire, so “Mapgate” was real, but steady improvements have been made since then, although that’s not widely reported.<\/p>\n

With the arrival of the iPhone 6 and its large, thin case, there was yet another alleged scandal, “Bendgate,” in which it was supposedly too easy to bend the unit in your back pocket. But actual tests indicated it was just as robust as thin and large smartphones from other companies. Still, Apple made the iPhone 6s stronger, meaning it was best to avoid even the hint of such a problem.<\/p>\n

These are relatively minor issues in the scheme of things. But when the battery of a mobile handset has too much of a tendency to overheat and perhaps burst into flame, people sometimes get hurt. So shortly after\u00a0the Samsung Galaxy Note 7 arrived in August, a week earlier than in the previous year, reports of battery problems emerged. Now such things have occurred on occasion with different mobile handset makers over the years, including Apple. But not often enough to warrant an investigation or a recall.<\/p>\n

Not so with the Galaxy Note 7, which was recalled by Samsung on September 2nd. The U.S. Consumer Product Safety Commission also issued a recall. So let’s call it “Batterygate.”<\/p>\n

The problem did get publicity, but nowhere near what might have occurred if the problem involved iPhones. Any potential defect with an Apple mobile handset would garner\u00a0worldwide headlines, and demands by governments to investigate the company for its dangerous lapses of quality control. The U.S. Congress would spearhead such investigations, and Apple CEO Tim Cook would be called on the carpet to testify and explain what went wrong.<\/p>\n

But even though Samsung sells more units, overall, than Apple, it never received anything close to a similar level of coverage. That’s unfortunate, because there is the very real possibility that the fixed phones\u00a0are not, in fact, fixed.\u00a0So later in September, supposedly fixed handsets were shipped to\u00a0dealers, and customers exchanged their defective devices for the ones that were said to have reliable batteries.<\/p>\n

But that appears not to be so.<\/p>\n

So\u00a0there’s a report this past week about a certain Southwest Airlines plane, in Louisville, Kentucky, where a replacement Galaxy Note 7 overheated and actually burned through the carpet in the cabin. Passengers were evacuated and were forced to rebook their flights. Fortunately nobody was hurt.<\/p>\n

But this doesn’t appear to be a one-off. There was also a report last week on television station WKYT, in Lexington, Kentucky, about\u00a0yet another Galaxy Note 7 phone that lit on fire, sending its owner to the hospital due to smoke inhalation. That, too, allegedly involved a replacement phone.<\/p>\n

Yet another report, involving 13-year-old Abby Zuis\u00a0in Minnesota, also involved an overheated Galaxy Note 7. According to KSTP, a TV station in Minneapolis\/St. Paul, the teenager felt a “weird, burning sensation” while she was holding her phone, and she promptly dropped it to the ground. She suffered minor burns.<\/p>\n

Samsung’s response seemed riddled with cliches, “We want to reassure our customers that we take every report seriously and we are engaged with the Zuis family to ensure we are doing everything we can for them and their daughter,.Customer safety remains our highest priority as we are investigating the matter.”<\/p>\n

No doubt, but why was this problem allowed to get out of hand in the first place? Did Samsung rush the replacement to market without proper and lengthy testing in the hopes of salvaging what was left of the product’s future sales? If so, it is definitely deserving of the class-action lawsuits that are no doubt being prepared by various attorneys.<\/p>\n

According to the latest published reports, Samsung has apparently taken the hint and temporarily halted production of the Galaxy Note 7. Carriers\u00a0are evidently in the process of suspending shipment of replacement units to customers.<\/p>\n

It may be that Samsung might also be better off canceling the Galaxy Note branding, and find a new and different name\u00a0to help remove even the appearance of potential trouble. More to the point, they need to redouble their quality control efforts, use their advanced technology to make the most reliable batteries ever.<\/p>\n

No doubt other companies will benefit from Samsung’s failure. Anyone considering a move from Android to iOS might find this to be the right time to act on that decision.<\/p>\n

The Tech Night Owl Newsletter is a weekly information service of Making The Impossible, Inc.<\/p>\n

Publisher\/Editor: Gene Steinberg
\nManaging Editor: Grayson Steinberg
\nMarketing and Public Relations: Barbara Kaplan
\nSales and Marketing: Andy Schopick
\nWorldwide Licensing: Sharon Jarvis<\/p>\n","protected":false},"excerpt":{"rendered":"

THIS WEEK’S TECH NIGHT OWL RADIO UPDATE Does the world need yet another smartphone brand? That’s the question that Google is trying to answer with its Pixel brand. In a world where most people buy mobile handsets from Apple and Samsung, and there are a number of lesser players, it’s hard to justify another entrant. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[7061,7059,7049,3156,7048,3885,286,1883,7055,6260,5839,87,7050,4342,3839,4558,5212,6637,6846,4735,2425,6928,7057,6942,57,7051,1921,7060,5515,7047,7046,7053,3628,7000,240,2635,301,6275,7056,2157,7052,7054,7058],"class_list":["post-9761","post","type-post","status-publish","format-standard","hentry","category-newsletter","tag-abby-luis","tag-abby-zuis","tag-andrew-martonik","tag-android","tag-android-central","tag-antennagate","tag-apple","tag-att","tag-batterygate","tag-bendgate","tag-consumer-product-safety-commission","tag-google","tag-google-wifi","tag-icloud","tag-iphone-4","tag-iphone-4s","tag-iphone-6","tag-iphone-6s","tag-iphone-7","tag-itunes-guy","tag-kirk-mcelhearn","tag-kirkville","tag-kstp-tv","tag-macos-sierra","tag-macworld","tag-martin-sorkin","tag-motorola","tag-motrola","tag-nexus","tag-phone-by-google","tag-pixel","tag-richard-nixon","tag-samsung","tag-samsung-galaxy-note-7","tag-steve-jobs","tag-tim-cook","tag-time-machine","tag-two-factor-authentication","tag-u-s-congress","tag-verizon-wireless","tag-watergate","tag-watergate-gate","tag-wkyt-tv"],"_links":{"self":[{"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/posts\/9761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/comments?post=9761"}],"version-history":[{"count":0,"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/posts\/9761\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/media?parent=9761"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/categories?post=9761"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.technightowl.live\/newsletter\/wp-json\/wp\/v2\/tags?post=9761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}