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March 31, 2012 — Kirk McElhearn, Jim Galbraith, and Daniel Eran Dilger

Macworld’s “iTunes Guy,” Kirk McElhearn, returns to discuss his personal war stories involving defective products he’s purchased from Apple and Logitech. He also explains why it’s a good idea to purchase an extended warranty.

Macworld Lab Director Jim Galbraith reveals the results of the magazine’s heat and battery tests of the new iPad, and how they compare to other posted test results, including the ones from Consumer Reports.

Cutting edge tech commentator and journalist Daniel Eran Dilger, of Roughly Drafted Magazine and AppleInsider, describes his thorough evaluation of the new iPad, why it was singled out for what he believes to be unfair treatment because of non-existent heat problems, and then delivers an overview of the ongoing platform wars involving Apple, Google and Microsoft.

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