You probably didn’t realize that Google has some big problems to solve. Very few people upgrade their mobile handsets to the newest versions of Android despite touting loads of new features at I/O events. Indeed, most customers can’t upgrade, because it’s not offered to them by the wireless carrier or the handset maker. But that’s […]

Pity the poor company that rises to the top of the market, or in the case of Apple, having the largest market cap of any company on the planet. There will be loads of bottom feeders that will suggest that every single thing the company does is wrong. New products are doomed to fail, and […]

One of the larger media freakouts about Apple last year was all about “BendGate,” the allegation that the iPhone 6 Plus was unduly sensitive to bending, even in your back pocket. It all started with someone’s possibly bogus YouTube video, in which deformed a tech gadget that costs upwards of $750 without the carrier subsidy. Yes, […]

I’m of two minds about Genius Bar. The idea is surely compelling enough to make it one of the most important features of an Apple Store. Assuming the Genius staff knows what they’re doing, which is usually the case, it gives you a way to get free hands-on help direct from Apple. You don’t have […]