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    The Mac OS 10.5.5 Update: Take Two Pills and Call Me in the Morning

    September 16th, 2008

    Around the world, millions of Mac users have seen Apple’s latest Leopard update appear in their Software Update preference panes. The vast majority of these folks will simply accept the installation, enter their passwords and click Restart at the appropriate time. They will then get back to work after their Mac has completed the restart […]


    The Browser Wars: Why Did They Forget Printing?

    December 19th, 2006

    Believe me when I tell you that I have spent a fair amount of time working in all the popular browsers on the Mac platform and sometimes even under Windows. I’ve also read the reviews, just to see if other tech publications react the same as I do, and there is one significant omission in […]


    Newsletter #347 Preview: Sorry, There Are No Heroes

    July 23rd, 2006

    In the scheme of things, Apple has what is considered the best support in the PC industry, but don’t feel too confident about that, because that may not be saying much. Based on the surveys in Consumer Reports magazine, for example, the company barely rates a “B,” and that’s not something to be proud of. […]


    Reality Check: A Look at Apple Reliability

    February 25th, 2006

    Fascinating how things change. Back in the 1980s, when Macs became dominant in the publishing industry because of the LaserWriter and PageMaker, you didn’t read about the goings on at Apple in the mainstream press every single day. It’s hard to realize that Apple had a double digit market share way back when, although the […]