Consumer Reports magazine claims to be incorruptible because it buys all the products it tests and retail, and won’t allow companies to use its reviews in their advertising. On the surface, it all sounds credible. But I’ve long felt that its test results are often unfairly skewed against Apple. Are corporate politics at play? Indeed, […]

On the heels of a comment from a Mac journalist that Sir Jonathan Ive is no longer actively involved in designing Apple gear, there appears to be a different conclusion. The original story was based on tech journalist Jason Snell’s brief comments on John Gruber’s podcast. But Gruber himself, writing in his Daring Fireball blog, says he […]

So whenever there’s a problem with an Apple product or service, or something unexpected is released, the world must end. Or at least that’s what the critics say. This happens every so often, and each time there’s some sort of media outcry. It dies down over time, as Apple manages to overcome the problem, or […]

Consider the impact. What if Apple produced a brand new iPhone that caught fire or blew up in normal use due to a defective battery system? This would be a product defect way beyond Antennagate and Bendgate in impact. It would endanger the safety of tens of millions of customers. Despite all the apologies in the world, […]