As most regular readers know, I’m not enamored of Consumer Reports and the way the magazine handles personal technology. Their efforts to simplify and generalize possibly complex information ends up helping nobody. While they no doubt accurately represent reader surveys about product and service reliability, the actual reviews are tragically flawed. I’m also concerned why […]

It’s fair to say that making the task of upgrading to a new operating system easier is a good thing. That’s the lesson Microsoft never seems to learn. It’s not just fiddling with the interface in questionable waysto have new features to boast, but making the migration task difficult for the very customers they want […]

Before I go on, let me go on the record to state that I do not believe that Apple is planning to hold a special press conference next week to roll out a subscription program for publications (such as magazines and newspapers) on the iPad. Further, I do not expect to see the Mac App […]

There are no doubt some people in our audience who feel that Steve Jobs is a little loose in the head, maybe not the sanest person on the planet, but is a positively brilliant visionary and businessperson. After all, who else in the tech industry, even Bill Gates, could have taken Apple in 1997, ruthlessly […]