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    The Microsoft Surface Scandal Intensifies

    August 15th, 2017

    When I wrote that Microsoft had a potential Consumer Reports problem on its hands, I didn’t see — at least not yet — the tip of an iceberg. Clearly the story has taken hold and has garnered attention in lots of places. It also raises the specter of a wider range of product defects that […]


    Newsletter Issue #924: So Does Apple “Get” the Living Room?

    August 14th, 2017

    So leave it to Apple to figure out what other companies haven’t figured out, which is how to simplify and enhance the living room experience. By that I mean doing something about the TV watching experience, as if it’s something that needs fixing. At its core, of course, watching TV is very much the same […]


    Consumer Reports Versus Microsoft?

    August 11th, 2017

    Believe it or not, Microsoft is now in the crosshairs of Consumer Reports for Surface laptop and notebook defects. This comes as somewhat of a surprise, since CR’s usual target is Apple Inc. So over the years, Apple has consistently been given short shrift from CR. In its efforts to simplify technology for a mass audience, […]


    Wireless Charging on the iPhone — Do We Care?

    August 10th, 2017

    So let me make this perfectly clear: The actual feature set of the 2017 iPhones has not been announced by Apple or anyone authorized by Apple. What you’ve read so far consists of rumors and speculation. So with that out of the way, let’s take a common rumor and give it a brief look. To […]