My encounters with Apple’s attempts to deliver a reliable online service have been decidedly mixed. Although most of you probably believe that it all began with iTools, a free set of online features, including email, which debuted in 2000, Apple’s shaky online service history goes back further. Indeed, the progenitor of MobileMe — and now […]

With over one week’s experience with iCloud under my belt, so to speak, I am somewhat underwhelmed with the way it works. I mean, it’s good to see Apple trying over and over again to find the road to success in building some sort of online service portfolio, but previous efforts have been hit and […]

Strange how Apple’s efforts to provide online services to you have fared over the years. Most of you probably don’t remember a bulletin board service called AppleLink in the 1980s, which was intended as a method for the company to communicate with resellers and service people. In 1988, they also developed a consumer-friendly version, AppleLink […]