Apple found itself in the thick of it when it quietly released an update, iOS 10.2.1, designed to fix a sudden shutdown problem on some iPhones. This was separate from a warranty repair program in which such an issue was caused by a battery defect on the iPhone 6s in which the battery was replaced […]

As most of you know, I’m no fan of Consumer Reports or the way it tests tech gear and other products. Sure, the magazine presents itself as superior to other publications because tested products are purchased at retail, usually anonymously, rather than provided free by manufacturers. But that doesn’t mean the test methodology or the […]