In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]

When I first read Apple’s press release that the unexpectedly famous App Store had 100,000 offerings, and that two billion files had been downloaded so far, I wondered how we got there in the first place. {In case you’re wondering, the phrase “jump the shark” was first coined to describe TV shows whose best days […]

So I saw an article in BusinessWeek, entitled “Apple: A Product Plateau?,” which suggests that maybe our favorite fruit company is running out of bright ideas. Of course, the media used to claim that Apple was about to go out of business, and you saw what happened to those predictions. Of course, a lot of […]