In interviewing Macworld’s Jason Snell for this week’s special holiday episode of The Tech Night Owl LIVE, I heard some information that didn’t surprise me. You see, many of you haven’t had an easy ride hooking up your new flat-panel TV to get real high-definition programming. You’d think it should be an easy task. After […]

I know, you love to hate your wireless phone company, your local car dealers (unless you work for one of course), and certainly that company that provides your cable TV service and perhaps the Internet. Of course, there are good reasons to feel less-than-pleased with such businesses, because they are notorious for delivering bad service […]