Consider the embarrassment. Samsung released the Galaxy Note 7 smartphone several weeks before Apple was expected to put the iPhone 7 on sale. With rumors that Apple’s new flagship handset might not be a very significant upgrade — something that turned out not to be true — I suppose Samsung was hoping to get a […]

Consider the impact. What if Apple produced a brand new iPhone that caught fire or blew up in normal use due to a defective battery system? This would be a product defect way beyond Antennagate and Bendgate in impact. It would endanger the safety of tens of millions of customers. Despite all the apologies in the world, […]