When Microsoft announced that they would build a Mac version of Outlook — their professional Windows email client — for Office 2011, I had some guarded hopes. After all, Encourage had proven to be a buggy mess. Not only would it crash frequently regardless of the Mac I was using, or the OS version, but […]

When it comes to Apple, sometimes you don’t know what to think about some of their long-time behavior patterns when it comes to marketing and support. In taping an interview for this week’s episode of The Tech Night Owl LIVE, author and commentator Kirk McElhearn brought to my attention the fact that Apple, after extolling the […]