Do you remember October 23, 2001? As the nation was still grieving over the 9/11 terrorist attack, Apple CEO Steve Jobs was busy changing the world in his own way. That’s when the original $399 iPod was demonstrated at a media event. It arrived with the promise of 1,000 songs in your pocket. The iPod […]

It goes without saying that Apple rarely tells us much about a new product or service before it’s available, or almost available. True, there are exceptions. The iPhone was demonstrated months before it went on sale, in part because Apple needed to get FCC approval, which threatened to reveal what was going on. Besides, since […]

Before the merger between AT&T and the largest satellite service, DirecTV, was approved by the U.S. Department of Justice and the FCC, they added the usual terms and conditions that would cover the deal. Most probably won’t concern you. Unfortunately, I don’t think any of those terms and conditions covered customer support and phone menus. […]

When it comes to satellite radio, I go back a long way. I first interviewed someone from XM Radio around 2004 or 2005. In exchange, they gave me a press account for a few months. I later converted this to a paid account and, when my personal finances hit the skids, my son picked up […]