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    Be Very Careful About Troubleshooting Sites

    February 25th, 2008

    Imagine this scene: You set up your new Mac and, like millions of your fellow Mac users, everything works fine, or the problems that you do have are easily solved. Now would you post a message to a troubleshooting site or one of Apple’s forums and say everything is just peachy? Not likely. You are […]


    Expo Update #2: Everything is Not Coming Up Roses!

    January 16th, 2008

    When you depart from a Steve Jobs keynote, it’s usually hard to keep from smiling, and the same holds true, in large part, when you watch the QuickTime playback stream, although you aren’t sharing the “reality distortion field” experience with thousands of fellow Mac users and tech pundits. Either way, you will probably come down […]


    Waiting for Leopard Book IV: Backup Salvation

    October 23rd, 2007

    I feel like a broken record (you do remember records, right?) when I keep preaching the backup religion, yet when Apple said that roughly 26% of my fellow Mac users backup anything at all, I had to feel extremely disappointed. The news that only a fraction of that number routinely used backup software was even […]


    Is Mac Security Going Down the Tubes?

    May 29th, 2007

    If you’re a fear merchant and get a charge out of spreading suspicion about Mac security, you have to be delighted. If you’re a Windows user wondering what the fuss is all about and whether a switch to the Mac is a good idea, you might want feel a little concerned. And certainly my fellow […]