From time to time, I like to read some of the curious blogs from certain controversial online tech commentators, while always worrying whether they are just making things up because they’re seeking more traffic. Certainly I understand that people are entitled to their own opinions, but I also believe in that old saying, that people […]

I find it fitting that Amazon named their latest tablet computer the Fire. At $199 when it goes on sale in November, it is estimated by some analysts that Amazon will be losing $50 on each unit sold. But maybe thinking about fire sales is going a little too far. In the real world of […]

So there’s a report this week that the Samsung Galaxy S II, a smartphone powered by the Android OS, has sold some 10 million copies within the span of five months. This is being heralded as a great success, though you never know whether Samsung is reporting shipments or sales. To put this in perspective, […]

A key element of making a new product a success is customer retention. If someone buys the product once, you hope that they’ll consider buying a newer version when the time comes. So even if you succeed in converting lots of new customers, if they go elsewhere next time, a company’s chances for long-term success […]