Had things turned out as originally predicted, the iPad mini launch would have taken place on Wednesday. Or at least that’s what the rumor sites suggested until it was too late to send out invitations to the media for such an event. On Tuesday, Apple confirmed the rumored media event for October 23rd, with the […]

So there are more and more reports that the long-rumored tinier iPad is now in production. There are other reports with claims about the usual yield problems that are often symptomatic of the early production ramp up stage. Or maybe not. It is also estimated that Apple is prepared — or hoping — to sell as many as […]

It took a weekend for 100 million users of Apple mobile gear to upgrade to iOS 6, the flashy refresh that promised some 200 new features. That number of early adopters amounts to a quarter of the user base, which is even more impressive when you consider that older iPhones, iPod touches and the first […]

As a business, when you have a loyal base of customers, you usually can be assured that they will tolerate failures or defects from time to time, usually if you level with them about what went wrong. Corporate spin control is a fine art, but quite often it’s all about honestly admitting a problem and […]