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    About Apple’s Price Matching Policy

    November 26th, 2008

    So I recall all those lurid commercials of many years ago from certain high-power electronic retailers promising that they positively won’t be undersold. Of course they had so many terms and conditions in those offers that few people who requested a price match or a refund for overpayment were ever actually compensated for their efforts. […]


    Apple Always Finds a Way to Annoy Customers

    November 20th, 2008

    You love them, you hate them. The products are great, but some of the marketing and product initiatives are inscrutable. Even though Apple is supposedly doing surprisingly well during this holiday season, despite the economic downturn that may have not bottomed out, I’m sure they’ve also done plenty to upset customers in one way or […]


    Can Apple Withstand the Recession?

    November 18th, 2008

    Unless you are one of those precious (and lucky) few who might be considered in the class of the filthy rich, you know it’s been a difficult Fall. Money is tight, sales are light, and it’s hard to know whether it’s even worth spending large amounts of money for the holiday season. Maybe it’s better […]


    Microsoft’s Mojo Declines Inexorably

    March 31st, 2008

    It wasn’t so long ago that Microsoft had a fearsome presence in the PC industry. If you got on their bad side for any reason, were viewed as a potentially serious competitor, or some combination of both, you had to prepare for them to trounce you. Certainly Netscape felt their wrath, as did companies that […]