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    Newsletter Issue #963: Yet Another Class-Action Lawsuit Against Apple

    May 14th, 2018

    Having used Apple gear for over 30 years, I realize there’s no such thing as perfection. Different models had different glitches that sometimes required extending the warranty to cover repairs. That didn’t happen with such models as the Macintosh IIcx, the first personal computer that I brought into my home, after using Macs at the […]


    Newsletter Issue #801: Apple Needs to Change a Few Things

    April 6th, 2015

    Believe it or not, but most people who buy Macs don’t consider the ability to upgrade or lack thereof. The latest Geekbench scores are not high on the list of priorities. Apple publishes specs, but they aren’t quite as detailed as on some PC boxes. Reason is that Mac customers are seeking a soliton, not […]


    An Apple Reliability Reality Check

    February 22nd, 2010

    In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]


    Newsletter Issue #514: So is Snow Leopard the Most Reliable Mac OS Ever?

    October 4th, 2009

    Let me put all this in perspective. When I first began to use a Mac in the 1980s, it was difficult to work a full day without having a system crash. Indeed, I remember setting up a new Mac IIcx at my home office back in 1989, and having it freeze within 15 minutes after […]