Consider this very simple process, or would should be a very simple process. You want to add an account to Apple Mail — and it works essentially the same in all recent versions — so you start by entering your name,  email address and password. At this point, Mail determines whether your settings can be […]

It wasn’t so long ago that Apple was considered to be a relic of the past, a company with a brief turn in the sun, but doomed to return to perceived irrelevance. While all the skepticism mounted amid Apple’s move to concentrate on modest product refreshes rather than introduce innovative products and services, clearly things were […]

I have no doubt that the OS X Yosemite upgrade experience has been less than perfect for some of you. This is the way it is in the real world. No OS or app is perfect, and sometimes there will be interactions that the developers do not or cannot account for as they continue creating the […]

Normally, when Tim Cook introduces an Apple media event, there are lots and lots of numbers. That’s Tim’s expertise, and you expect he’s working his Numbers spreadsheets overtime to select the results that are most favorable to Apple. That sort of happened during Apple’s Thursday media event, where new iPads and a 5K Retina iMac were […]