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    Newsletter #474 Preview: Is Apple Using Focus Group Testing?

    December 28th, 2008

    If you can believe Microsoft, they frequently put groups of users in little test rooms — or some sort of testing environment — and expose them to the new features in a product. By gauging their reactions, they decide whether those capabilities deserve to go into production. Now if you look at Microsoft’s shipping products, […]


    When Does Simple Become Complicated?

    December 9th, 2008

    This question may seem self-contradictory, but I have a point to make. Back in the mid-1990s, there were so many models of Macs to choose from, it was usually near impossible to pick one from the next. Even Apple’s own executives would fail this test. This was particularly true with the low-end Performa series, the […]


    Newsletter #471 Preview: Apple Doesn’t Mind an Occasional Quiet Revolution

    December 7th, 2008

    As we approach the 25th anniversary of the Mac’s debut in January 1984, it’s a sure thing that there were lots and lots of changes during that period. Some might even call them revolutionary, since Apple has never objected to making huge changes when they deemed it appropriate. In some cases, the changes were mostly […]


    Newsletter #470 Preview: Not Everything From Apple Just Works!

    November 30th, 2008

    Every few days, I see a message floating above the desktop asking if I want to sync something on my MacBook or Mac Pro. It may be something in the keychain, such as login information, or a preference in Mail or another Apple program. That seems well and good, and I’m glad to know the […]