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    Does Anyone Remember Competence?

    December 21st, 2010

    So moving day came for the Steinberg family, but it wasn’t a major change. Our new home is about a six-minute drive from the old one, and moving our Internet and cable services should have been a pretty straightforward affair. After all, it was the same company, Cox Communications, and our service bundle was identical. […]


    What Microsoft Doesn’t Know About Operating System Upgrades!

    August 13th, 2009

    The other day, I read several reports explaining that there were several dozen possible upgrade scenarios to take you from either Windows XP or Windows Vista to Windows 7. Assuming you really care about such things, you’ll find that only a fraction of them are designed with even a semblance of the concept of simplicity. […]


    Newsletter #496 Preview: Finding the Right
    Insecticide for the Mac Clone Insect Population

    May 31st, 2009

    You know the feeling. You find some tiny crawling and airborne critters in your home, so you call the exterminator to get rid of them pronto. However, a few weeks later, and they’re back again, sometimes in greater numbers than before. In our corner of the universe, the Mac clone insect population was first seeded […]


    The Apple Report: Yes, Most of the Time it Just Works!

    August 18th, 2008

    In recent months, you have to wonder whether Apple is losing its golden touch. I mean there are rampant reports of dropped call issues with the iPhone 3G, the rollout of .Mac’s successor, MobileMe, was particularly troublesome, and, add to all this, the press has only recent stopped talking about the health of Steve Jobs. […]