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    Newsletter Issue #604: A Personal Tale of Apple Reliability

    June 27th, 2011

    As much as I have concerns about the way Consumer Reports reviews tech gear, I will take their reader surveys seriously, having answered some of them myself. While some of the questions seem a tad too general, at least CR appears to be making an honest attempt to determine if a product or service is […]


    On Raising Unreasonable Expectations

    April 30th, 2009

    One of the downsides of a company as secretive as Apple is that customers and the media will feel compelled to speculate about new products. Some of that speculation will be true, some of it not, but it’s usually hard to know in advance which predictions will pan out except through logic, reason and a […]