I suppose there’s an eternal battle between a company’s product engineering and marketing departments. The former wants to deliver something as close to sheer perfection as possible, while the latter needs something to sell and deliver income to the company. As you might suspect, these goals are usually out of alignment. You just know, for […]

I suppose I was naïve when I first ordered a 27-inch iMac equipped with the optional Intel Core i7 processor, and I took the modest backorder status in stride. My opinion of the current situation is encapsulated in a short email I wrote to my friend Dennis Sellers, proprietor of the Macsimum News site: I […]

Please Note: We’re a little late today. Your long-suffering editor is recovering from surgery and things got, well, a little complicated Tuesday. But the situation is far more reasonable today. There was a time when publications had copy editors and technical editors to make sure that the material they published was as accurate as possible. […]

So I get a call from MacMall on Tuesday morning informing me that my custom-built iMac with the quad-core Intel i7 processor was still backordered and that I’d have to wait for another week for it to ship. Oh well, I wasn’t surprised since Apple had extended its own delivery promise from five to seven […]