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    The OS X Report: My Problem is Everyone’s Problem

    June 28th, 2012

    When I dared to characterize my experience with OS X Lion is pretty good, I heard from some readers suggesting I was on the wrong side of the facts. The basic point, to them, was that Lion had proven to be a source of instability, with kernel panics and sluggish performance. Clearly they preferred Snow […]


    More Evidence that the Android OS is a Mess

    April 5th, 2012

    If you look at the sales figures, you are tempted to say that Google’s Android OS is trouncing the iPhone. But there’s a lot to be said about those figures and how they can be interpreted. Despite the ubiquity of Android handsets, there’s that incredible amount of fragmentation — I suppose Google would rather call […]


    Can the iOS Get Too Confusing?

    January 3rd, 2012

    When the very first iPhone arrived, it was a revelation compared to most existing mobile handsets. You didn’t have to endure a painful process in configuring your device, mastering that tiny physical keyboard, and coping with inept user guides to figure out the hard stuff. Indeed, for most of you there wasn’t any hard stuff. […]


    Does Apple Need to Rush to Fix iOS Problems?

    December 13th, 2011

    When the iPhone 4s first shipped, it wasn’t long before an inconvenient problem was discovered. Some owners reported that battery life wasn’t near what Apple promised, making it necessary to recharge far more often than they expected. Consider what might happen if you were on the road, accustomed to your iPhone lasting an entire day, […]