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    The Dumping Samsung Report

    October 23rd, 2012

    Such a curious state of affairs. Apple writes checks in the billions of dollars to Samsung to purchase key components for a host of products, including LCD displays. At the same time, Apple and Samsung are embroiled in a worldwide barrage of lawsuits over intellectual property. Apple charges Samsung with slavish copying of the iPhone […]


    Updated: Did Apple Really Postpone the iPad Rollout to Freak Microsoft?

    October 16th, 2012

    Had things turned out as originally predicted, the iPad mini launch would have taken place on Wednesday. Or at least that’s what the rumor sites suggested until it was too late to send out invitations to the media for such an event. On Tuesday, Apple confirmed the rumored media event for October 23rd, with the […]


    Apple and Customer Good Will

    October 5th, 2012

    As a business, when you have a loyal base of customers, you usually can be assured that they will tolerate failures or defects from time to time, usually if you level with them about what went wrong. Corporate spin control is a fine art, but quite often it’s all about honestly admitting a problem and […]


    Another Look at the iPad mini

    October 4th, 2012

    The latest rumors have it that Apple will hold a media event later this month to unleash a smaller iPad, scheduled to ship no later than early November. If true, it would make the so-called iPad mini a potential hot ticket for the holiday season. There’s yet a new published report, from the Wall Street […]