What the best-selling biography of Steve Jobs, by author Walter Isaacson, confirms is that Apple’s late co-founder was both a genius and a jerk. While the details are far more extensive, and no doubt more accurate, than what you read in those unofficial bios, the same overall picture emerges of the amazing creativity, and equally […]

It seems that it is becoming more and more difficult for Apple to keep secrets these days. Days before the official invitations went out, we already knew that Apple planned a media event for October 4th, and that it would take place at Apple’s corporate campus in Cupertino, CA, rather than at some exhibit hall […]

So there’s a report this week that the Samsung Galaxy S II, a smartphone powered by the Android OS, has sold some 10 million copies within the span of five months. This is being heralded as a great success, though you never know whether Samsung is reporting shipments or sales. To put this in perspective, […]

A key element of making a new product a success is customer retention. If someone buys the product once, you hope that they’ll consider buying a newer version when the time comes. So even if you succeed in converting lots of new customers, if they go elsewhere next time, a company’s chances for long-term success […]