The other day, I read yet another story about a lingering Apple problem, the inability to merge that dreaded Apple ID with another in your household or business. Certainly the problems are obvious: Licensed content purchased under one Apple ID doesn’t work when you login with another. This is particularly true of movie downloads, since […]

One of my long-time support clients sent me an email while the WWDC keynote was being streamed around the world. Her reaction to the first demonstration of OS X Yosemite? “Yuk!” To her, the Mac would no longer be a Mac, but some offshoot of an iPad, and she didn’t want any part of it. […]

News of an outage of from eight to 12 hours involving Microsoft’s Exchange Online email system came shortly after the company announced a huge expansion of the OneDrive cloud storage service. So you get 15GB free, and 1GB if you subscribe to one of the Office 365 services. There are also individual packages covering just the storage, but […]

To some, Apple’s new announcements at the WWDC represented a coming of age for the company under the leadership of Tim Cook. It’s certainly more open, considering that developers have a little more freedom to talk about prerelease software. So now they can actually discuss what they’re doing with outsiders, although they aren’t able to actually […]