I suppose you could call Apple’s iPhone launch the lesser of what was expected, although the hardware changed quite a bit. But I don’t want to get ahead of myself. The anticipation for Apple’s iPhone media event, at the corporate headquarters in Cupertino, CA, was unprecedented. Early on, it almost seemed as if the cat […]

A key element of making a new product a success is customer retention. If someone buys the product once, you hope that they’ll consider buying a newer version when the time comes. So even if you succeed in converting lots of new customers, if they go elsewhere next time, a company’s chances for long-term success […]

So there are two stories being written about the next iPhone, which is expected to arrive some time in October. One has it that it will be very much the same as the present-day iPhone 4, except for adding the A5 processor, now used on the iPad 2, and perhaps an eight megapixel camera sensor, […]

Just this weekend, I got a letter from someone suggesting Apple shareholders should be staging a revolt because of the departure of Steve Jobs as CEO. Somehow, even though the company has prospered for the past nine months since Jobs first went on his latest leave, Apple is poised for a huge fall. You heard […]