So put yourself in this position: You purchased an iPhone, an iPod, or a new Mac. The specific product doesn’t really matter, but the important thing is that it doesn’t perform to your expectations. Far from it, in fact. You bought the gadget on the promise that Apple’s gear “just works,” and found that, as […]

After looking at the mock-up for Windows Mobile 6.5, I am apt to think that there’s nothing that Microsoft can do that’s innovative in any fashion. The upgraded interface merely comes across as a mixture of the cheesy Windows desktop environment, along with a Home button essentially copied from the Mac OS, sans the chimney. […]

As Macworld’s Jason Snell reminded me this week while recording a segment for The Tech Night Owl LIVE, placing the iPhone in the arsenal of today’s number one mobile carrier, Verizon Wireless, would probably represent a culture shock to them. Now I don’t pretend to know what went on behind the scenes as Apple was pitching […]

So only a few weeks ago, Apple COO (and acting CEO) Tim Cook announced that it’s not in Apple’s DNA to build cheap junk. But that’s nothing new, as he and Steve Jobs have been saying the very same thing for an awfully long time. You’d think that some folks would get the message. Despite […]