To be sure, Macs have the reputation of offering pretty decent reliability, particularly when compared to a Windows PC. This isn’t to say they don’t fail, but it doesn’t happen very often, except, perhaps, early in the production process and usually due to some unexpected issue rather than a persistent defect. Where problems are discovered […]

So put yourself in this position: You purchased an iPhone, an iPod, or a new Mac. The specific product doesn’t really matter, but the important thing is that it doesn’t perform to your expectations. Far from it, in fact. You bought the gadget on the promise that Apple’s gear “just works,” and found that, as […]

After looking at the mock-up for Windows Mobile 6.5, I am apt to think that there’s nothing that Microsoft can do that’s innovative in any fashion. The upgraded interface merely comes across as a mixture of the cheesy Windows desktop environment, along with a Home button essentially copied from the Mac OS, sans the chimney. […]

So only a few weeks ago, Apple COO (and acting CEO) Tim Cook announced that it’s not in Apple’s DNA to build cheap junk. But that’s nothing new, as he and Steve Jobs have been saying the very same thing for an awfully long time. You’d think that some folks would get the message. Despite […]