For over a year, there were complaints that Apple had some nerve to charge $1,000 for a new iPhone. Month after month, the same objections were raised, implying that Apple was gouging customers once more with overpriced gear. When the iPhone X arrived, at a starting price of $999, it merely confirmed the suspicions. Forgotten […]

Apple can’t get a break. Software glitches that are not terribly unusual on other computing platforms garner amazing amounts of publicity when it happens to an iPhone or a Mac. That the average price of Apple gear is higher — even though usually competitive — means they have to answer, I suppose, to a higher […]

Amid all the hype, Apple is not exactly saying that Face ID and Touch ID are perfect solutions. They don’t work in every single case. From Consumer Reports to a number of tech publications, it has been demonstrated that Face ID can fail from time to time under normal use. Touch ID is better than […]

While doing a ride sharing run a few weeks back, I met a sales person who worked at a local authorized Verizon Wireless dealer. I had been considering my options about whether to switch carriers, and this was an ideal time to ask a few questions. I explained my pricing plan, and asked what he […]