Consider this very simple process, or would should be a very simple process. You want to add an account to Apple Mail — and it works essentially the same in all recent versions — so you start by entering your name,  email address and password. At this point, Mail determines whether your settings can be […]

What I just wrote must seem so obvious, you have to wonder how anyone could possibly misunderstand the way the company operates, but it’s clear a lot of people do. That’s particularly true for the folks who claim to be experts about technology. Maybe it’s the training. I mean, when my son attended college, he […]