In my younger years, I spent a few months working for a small software vendor, doing tech support. Indeed, it was a thankless job, as I had to figure out precisely what users on both the Mac and Windows platforms were doing to mess up the product and help get them up and rolling once […]

You know that when Kensington, Logitech or even Microsoft release a new mouse or trackball, you won’t read discussions about it for weeks on end. But when Apple is involved, things are almost always different. People are talking, still. And the Mighty Mouse remains the top seller at Apple’s online store, and it’s sales ranking […]