On quite a number of occasions, Steve Jobs has said that Apple listens to its customers. In fact, he’s mentioned some examples when it comes to new product features and changes. Surely, when he made some unbelievably flippant remarks about last year’s major price cut to the iPhone, that it was the price early adopters […]

You’ve heard the same sad tale over and over again: Now that Macs are finally becoming really popular, it’s inevitable that malware will soon infect this platform in a significant way. Just you wait, and all this crying wolf will soon become up close and personal. No tilting at windmills, but real, honest to goodness […]

You’d think a company that owns more than 90% of its primary market would understand how to sell its products and services. After all, isn’t that how they made it to the top? Well, it appears Microsoft hasn’t found the going terribly easy when it comes to convincing individuals and companies that Windows Vista is […]

Almost every time Apple releases a system update, I get calls and emails wondering if they’re safe to install. Why the paranoia? Well, perhaps some of them read an article at one or more of the sites that handle Mac troubleshooting issues, detailing, sometimes with lurid prose, various horror stories, and they’re understandably concerned. Now at […]