It’s very easy to tell a company what you want them to build and what features to include. Apple gets huge numbers of wish lists from you and me — and then goes off and does its own thing anyway. Actually, despite what some might claim, Apple really and truly does listen to its customers, […]

Some media pundits biggest difference between Apple and Microsoft is the fact that the former is engineering-oriented and the latter is sales-oriented. But such black and white distinctions don’t really apply. How could they? After all, one of the reasons Apple has gotten where it is today is brilliant marketing, but they also have products […]

Unlike just about any recent Apple OS release, the amount of published misinformation about Snow Leopard is nothing short of staggering. Why should this be so? Well, I could look at the meta issue and bemoan the poor quality of our educational system, or the fact that the media is largely controlled by huge conglomerates […]

After writing this week’s newsletter, I got to wondering whether some people have led themselves to expect too much from Snow Leopard. After all, Apple has managed to push from 200 to 300 new features for every single release, but this time they claimed to be taking a step back to fix the plumbing. Yes, […]