Do you remember back in 1985 when some lame brained executives at Coca Cola decided that the soft drink’s famous recipe had to change? As you know, the unfortunate case of the “New Coke” is regarded as one of the greatest marketing failures of the 20th century. It didn’t take long before we had a […]

If you’ve read my commentaries about the Office for Mac 2011 SP2 update from Microsoft, you’d see I described it as somewhat imperfect. But based on comments from our readers, the blogosphere, and from others who downloaded the update, it was a true bag of hurt. Between Outlook identity database issues, prompts to reenter your […]

My encounters with Apple’s attempts to deliver a reliable online service have been decidedly mixed. Although most of you probably believe that it all began with iTools, a free set of online features, including email, which debuted in 2000, Apple’s shaky online service history goes back further. Indeed, the progenitor of MobileMe — and now […]

As you may have noticed, Apple’s stock price dipped by the equivalent of $50 billion in market value earlier this week for various reasons. Certainly the stock market’s volatility was but one possible cause. Another was the claim that wireless carriers resent having to pay Apple high prices for the iPhone and will be looking […]