When Apple first announced that iPhone sales had dipped in the March quarter, you can bet that the critics were salivating. After predicting doom and gloom for the company for so many years, maybe they weren’t crying wolf after all. Maybe the iPhone would lose sales big time, and become a niche product in the marketplace. […]

The most frightening part of the recent New York Times article on the background of Samsung’s battery problems with the Galaxy Note 7 is that of the company’s ignorance. As of the day that article was written, Samsung, the world’s largest mobile handset maker, had no clue what went wrong, what caused batteries to overheat […]

It’s clear that Samsung’s executives are having a bad time these days. First, they released the Galaxy Note 7 phablet only to receive reports of dozens of incidents of batteries overheating and sometimes bursting into flame. That’s bad enough, and, to its credit, Samsung quickly recalled the product and presumably worked on a fixed version. […]

Consider the embarrassment. Samsung released the Galaxy Note 7 smartphone several weeks before Apple was expected to put the iPhone 7 on sale. With rumors that Apple’s new flagship handset might not be a very significant upgrade — something that turned out not to be true — I suppose Samsung was hoping to get a […]