It’s fair to say that even the most successful companies on the planet make things that don’t quite behave as well as they should. Their management also makes their share of bad decisions, sometimes in subtle ways that aren’t so obvious. Certainly, few dedicated Mac users will lack large lists of features that they don’t […]

So Cox Communications, one of the major cable, Internet and telephone providers in the Phoenix area, is upgrading its network to handle greater capacity, and to offer subscribers more high definition TV channels. Right now, the satellite TV services are ahead in that area, but not for long. Well, the other day, Cox customers customers […]

So Mrs. Steinberg comes to me the other day and starts talking about a new ad campaign featuring Bill Gates and Jerry Seinfeld. “What was supposed to be about?” she wondered. The puzzled expression on her face was obvious from across the room. Now Barbara doesn’t ordinarily talk about such matters. To her, they are […]