As Macworld’s Jason Snell reminded me this week while recording a segment for The Tech Night Owl LIVE, placing the iPhone in the arsenal of today’s number one mobile carrier, Verizon Wireless, would probably represent a culture shock to them. Now I don’t pretend to know what went on behind the scenes as Apple was pitching […]

Hardly a day passes where someone, somewhere, doesn’t report some new, different or supposedly fascinating news about Apple Inc. It seems as if the media just can’t stop talking about the company, even if there isn’t a whole lot to talk about. Well, in the case of the sliding economy, I suppose there are plenty […]

It’s always easy to portray a company’s product plans as having some hidden, sinister meaning. Certainly, we’ve all done it for years with Microsoft, and certainly their behavior has justified many of the most insidious conspiracy theories. Lots of people also have their suspicions about Apple. After all, Steve Jobs can create that legendary “reality […]

As I consider the return call from a supervisor that never came from Verizon Wireless, I have to wonder whether the support portion of the tech industry has fallen completely apart? I mean, Verizon was supposed to be one of the good people, known for its exemplary service. More recently, as I reported in a […]