As I’ve reported over the years, I’ve never had a Mac OS X update come back to bite me. On the other hand, I can tell you that one friend, a client named Don, encountered an installation glitch when I ran the 10.5.6 update on his brand new MacBook. Normally, running Software Update on new […]

So a client calls me to set up his spanking new MacBook, an operation that I took to be utterly routine, having done that sort of thing for years with different Macs. Arriving at his home, I realized I had forgotten to take my FireWire cable — he had purchased the white MacBook entry-level model, […]

One thing we can all agree on: However fast your computer is now, you wouldn’t mind if it was just a little faster, maybe even a lot faster. The promise of Snow Leopard is that Apple will be concentrating mostly on performance and not on loads of new features, some of which are, to be […]

It’s very easy to sell a Mac to the skeptic when things function normally, and to be frank, they usually do. Indeed, I’ve also done pretty well in making that occasional deal to sell my old hardware to a local buyer. However, on a rare occasion things don’t always work predictably. Some years back, for […]