The conventional wisdom has it that Microsoft is fearless, that they are capable of doing whatever it takes to be successful in the industry. The main example of this is the huge market share for Windows, but it’s also true that Apple has been busily building its market share too, and there’s been a steady […]

Almost every time Apple releases a system update, I get calls and emails wondering if they’re safe to install. Why the paranoia? Well, perhaps some of them read an article at one or more of the sites that handle Mac troubleshooting issues, detailing, sometimes with lurid prose, various horror stories, and they’re understandably concerned. Now at […]

I can sense the responses now from some of you. That crazy Night Owl is going after Microsoft once again, with another unprincipled or at least severe attack. However, this particular commentary doesn’t have a whole lot to do with the quality of Microsoft’s software. Instead, I’m more concerned with the blatant example of corporate […]