The most frightening part of the recent New York Times article on the background of Samsung’s battery problems with the Galaxy Note 7 is that of the company’s ignorance. As of the day that article was written, Samsung, the world’s largest mobile handset maker, had no clue what went wrong, what caused batteries to overheat […]

It’s clear that Samsung’s executives are having a bad time these days. First, they released the Galaxy Note 7 phablet only to receive reports of dozens of incidents of batteries overheating and sometimes bursting into flame. That’s bad enough, and, to its credit, Samsung quickly recalled the product and presumably worked on a fixed version. […]