In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]

After four maintenance updates, with many more on the way over Leopard’s expected lifecycle — and I am not counting security fixes — it’s a sure thing that the worst ills are behind us. Typical of most Apple software these days, the original version was somewhat shaky, betraying evidence of a rushed release. Now I […]

All right, we know that Snow Leopard will be, for all practical purposes, a wholesale cleanup of Leopard. Most of the surface features, save for Microsoft Exchange support, will be essentially identical to 10.5, although I suppose there might be some refinements here and there. But the real stuff will happen out of sight, in […]

Before I get started with this commentary, let me assure you that I never take any of my predictions seriously. Yet it seems as if The Night Owl caught a wave with one particular article, and now other sites, including the standard rumor sources, are getting into the act. So what am I talking about? […]