To show you how desperate the media has become when it comes to news about a forthcoming Apple product — any forthcoming product – there is a certain report that indicates Comcast knows something about the next Apple TV. Or maybe not. In an FCC filing designed to explain why it’s a great idea for Comcast and […]

All right, we all know that Apple Inc. traditionally gets better marks for customer support and service than pretty much any other PC maker or even consumer electronics company on the planet. Certainly those accolades are well-deserved, and they largely come from customer surveys. So even Consumer Reports, which still doesn’t understand how to evaluate […]