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    The Snow Leopard Report: Are We Expecting Too Much?

    August 31st, 2009

    After writing this week’s newsletter, I got to wondering whether some people have led themselves to expect too much from Snow Leopard. After all, Apple has managed to push from 200 to 300 new features for every single release, but this time they claimed to be taking a step back to fix the plumbing. Yes, […]


    The Leopard Report: It’s All About Customer Satisfaction

    March 17th, 2008

    One thing is perfectly clear and that’s the fact that most Mac users who have upgraded to Leopard are quite satisfied with that decision. Surveys show over 80%, which is extremely good, particularly when you compare the levels recorded with Windows. What do I mean? Well, Windows XP gets a pretty decent rate too, but […]