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    The Browser Report: Would You Tell 20% of Your Customers to Take a Hike?

    July 12th, 2006

    It is an old story. You try to access a commerce site, when you get the dreaded message that Windows Internet Explorer is required. Sure, you could try that aging Mac version, but more likely than not, it won’t work either. Now if you talk to the people who run the site in question, they’ll […]


    The Apple Price Myth: Will They Ever Learn?

    April 30th, 2005

    The short answer is no, but I should explain myself. I have written several articles on this topic. Each time I believe someone is listening and that maybe, just maybe, I’ll see a smaller number of stories that indulge in myth-making about how expensive Macs really are. Then I open a copy of, say, Consumer […]