It’s clear that trust is hard to earn, and extremely easy to lose. Here in the U.S., we don’t trust government, and we certainly wonder about those lavish promises the presidential candidates are making that will be promptly forgotten the day after the election. With the endless battle between Apple and Microsoft taking on new […]

That tired cliché states that little things mean a lot and when Apple removed the word “Computer” from the corporate name, many people understandably believed that Macs were going to be set on the backburner, letting them fend for itself, more or less. Certainly you had to believe the critics when Apple failed to give […]

Apple has always had a love and hate relationship with its customers. In the old days, when you called support, you sometimes got a downright hostile attitude, and getting a solution to your problem wasn’t very easy, and sometimes doomed to failure. In those days, I avoided calling Apple at all custs. At the time, […]

One of the landmark agreements that Steve Jobs got from Bill Gates in the last decade was the pledge that Microsoft would continue to develop Office for the Mac over an additional five years. That agreement has since been extended, and Office 2008 is their latest Mac product. At the same time, some speculate that […]