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    Newsletter Issue #770: Apple Support Still Far From Perfect

    September 1st, 2014

    Every so often, Apple announces an extended warranty repair program for a product that suffers from one or more serious defects. Over the years, Macs have been subject to special programs because of logic boards or power supplies that are prone to failure. More recently, Apple has begun replacing batteries on the iPhone 5 that […]


    The September 9 Apple Media Event: A One More Thing?

    August 28th, 2014

    Maybe it’s all wishful thinking, but there is a published report suggesting that Apple might introduce an iWatch sooner than previously expected. Maybe it’s a matter of desperation, or the lack of anything new or significant from Apple. Well, other than the statement from Tim Cook that the recent slowdowns in iPad sales amounted to […]


    Quicken Disses the Mac One More Time

    August 21st, 2014

    It is well known that the Mac version of Quicken has long trailed behind the Windows version. Why this should be so is anyone’s guess. The price of Quicken 2015 for Mac is $74.99, same as Quicken Deluxe for Windows, a mid-priced version. On the basis of price alone, customers have a right to expect […]


    The Microsoft Death Watch: In Search of a Strategy

    August 20th, 2014

    As I watched a TV ad for the Microsoft Surface 3 tablet/note-book, intended to compete with the MacBook Air, I was troubled by the lame attempt to draw important differences between the two. While an Apple spot will focus on lifestyle and the things you can accomplish with a Mac, an iPhone or an iPad, […]