When I wrote that Microsoft had a potential Consumer Reports problem on its hands, I didn’t see — at least not yet — the tip of an iceberg. Clearly the story has taken hold and has garnered attention in lots of places. It also raises the specter of a wider range of product defects that […]

Over the years, Macs have taken on the image of the superior personal computer. Sure, Windows may be close, but no cigar. Apple’s integration between software and hardware is tight, almost seamless, thus ensuring a wonderful user experience. When it comes to getting real work done, the Mac is the computer that mostly gets out […]